Shipping and Delivery is the charge for Internet order processing, item selection, packaging, transport and handling. Delivery times are not guaranteed, but are our best approximation and will vary with specific requests. Shipments and deliveries only occur on weekdays for couriers such as UPS / Fedex/ DHL/ My Hermes/ DPD/. Shipping and Delivery is subject to change and will be determined at the time of order. Please note, that RoyalMail 24hr Packet is not a guaranteed next day service. Estimated delivery time assumes orders are placed before 12am (GMT) on the day. All orders for courier next working day delivery must be made by 12 am on the day before. Orders placed after 12am on a Friday, or on a Saturday/Sunday will not be processed and shipped until Monday (providing it is not a bank holiday). Additional charges may accrue on Priority, Overnight and International shipping if multiple attempts are made for delivery. Shipping addresses in certain remote areas may require an additional charge for standard Shipping & Delivery, otherwise it will go via economy courier. Orders to non-remote UK addresses should arrive in 1 to 5 business days when ordered before 12am (GMT).

Information regarding deliveries, cancellations and returns

Free delivery: All orders over £89 are delivered FREE to designated mainland UK addresses (Does not include remote postcodes) 

Standard Delivery: Expected delivery time is between 3-5 working days after placing your order. We aim to deliver within these guidelines at all times. However, occasional delays are sometimes unavoidable at very busy times of the year.

In the case of some items that exceed 2Kg and have the option of a Royal Mail delivery status, this can and will be assigned to an alternate courier service that could have a 1-3 day timescale of delivery to a given postcode.

Next Day Delivery: Delivery next working day if ordered by 12am GMT. Please note that weekends and bank holidays do not count as next day. , your order will be delivered the next working day by DPD courier service. England & Wales - all postcodes

Scotland & Scottish Isles - (the following area postcodes not in service for next day delivery): AB23, AB30-99, IV, KW1-14, PA21-40, PH19-40, PH41 Sector 4 & PH49-50 This service is not available in the following areas: Ireland, Isle of Man, Isle of Wight, Channel Islands, Isles of Scilly.

Where postcodes which have not been listed and have for any reason stopped service by a courier company or its agents we will notify you the customer if we are able to locate an alternate shipper.

Request for specific delivery dates: It may be possible to request delivery for a specific date. GoArmy will endeavour to make this happen but it cannot be guaranteed. GoArmy will not entertain any claim whatsoever for compensation arising from any late delivery due to a third party carrier.