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Delivery Information

Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. Delivery times are not guaranteed, but are our best approximation and will vary with specific requests. Shipments and deliveries only occur on weekdays for couriers such as UPS / Fedex/ DHL/ My Hermes/ DPD. Shipping and Delivery is subject to change and will be determined at the time of order.
Estimated delivery time assumes orders are placed before 11.59am (GMT) on the day. All orders for courier next working day delivery must be made by 11.59am on the day. Orders placed after 11.59am on a Friday, or on a Saturday/Sunday will not be processed and shipped until Monday (providing it is not a bank holiday).

Additional charges may accrue on priority, overnight and International shipping if multiple attempts are made for delivery. Shipping addresses in certain remote areas may require an additional charge for standard shipping & delivery, otherwise it will go via economy courier. 

Information regarding deliveries, cancellations and returns

Free delivery: All orders over £79 are delivered FREE via standard shipping to designated mainland UK addresses (Does not include remote postcodes) 

Standard Delivery: Expected delivery time is between 2-3 working days after placing your order. We aim to deliver within these guidelines at all times. However, occasional delays are sometimes unavoidable at very busy times of the year. They therefore advise to give at least 5 working days for delivery before getting in contact with us. We do not offer any refunds for parcels that do not meet this deadline. 

Next Day Delivery:  Please note that Saturdays, Sundays and bank holidays do not count as next day.
Orders must be made before 1pm for next day delivery on weekdays.
Orders are not delivered by the courier on weekends or bank holidays.
Orders made after 1pm on Thursday will arrive on Monday 
Orders made after 1pm on Friday will be shipped on Monday. 

Scotland & Scottish Isles - (the following area postcodes not in service for next day delivery): AB23, AB30-99, IV, KW1-14, PA21-40, PH19-40, PH41 Sector 4 & PH49-50 This service is not available in the following areas: Ireland, Isle of Man, Isle of Wight, Channel Islands, Isles of Scilly.

Where postcodes which have not been listed and have for any reason stopped service by a courier company or its agents we will notify you the customer if we are able to locate an alternate shipper.

Request for specific delivery dates: It may be possible to request delivery for a specific date. GoArmy will endeavour to make this happen but it cannot be guaranteed. GoArmy will not entertain any claim whatsoever for compensation arising from any late delivery due to a third party carrier.

Pre-order: Some items which are out of stock have the option to be purchased on pre-order. Such items are highlighted with a 2-4 week dispatch time under the "add to cart" button and in your checkout page. 

Orders arriving separately: Some products are shipped from different warehouses which means some items may arrive separately and at different times. These particular products are highlighted with a 7-12 working day delivery time on them. This message will appear below the "add to cart" button and in your checkout page.